Frequently Asked Questions
Everything you need to know about shopping with Habitat ReStore GTA
What kind of products do you sell?
We sell a wide variety of new and gently used home improvement items, including furniture, appliances, lighting, flooring, and cabinetry, all donated by individuals and businesses.
Do you offer delivery for large furniture or appliances?
Yes, we offer professional delivery services within the Greater Toronto Area for a flat fee based on your location and the size of the items purchased.
What is your return policy?
To keep our prices low and support our mission, all sales are final. However, we offer a 14-day exchange or store credit for large appliances if they are found to be mechanically defective.
How do you ensure the quality of donated items?
Every item donated to Habitat ReStore GTA undergoes a rigorous inspection and testing process by our team to ensure it meets our safety and quality standards before reaching the sales floor.
Can I donate my old furniture to the ReStore?
Absolutely! We accept quality donations. You can drop them off at our designated locations or schedule a free pickup for larger items through our online donation portal.
Where do the proceeds from my purchase go?
100% of the profits from Habitat ReStore GTA are used to fund Habitat for Humanity's mission of building safe, decent, and affordable housing for families in our community.